This document is an electronic record in terms of the Information Technology Act, 2000 and rules there under pertaining to electronic records as applicable and amended. This electronic record is generated by a computer system and does not require any physical or digital signatures.
Please read the following terms and conditions very carefully as your use of the Website and associated Services (as defined below) is subject to your acceptance of and compliance with the following terms and conditions including the applicable policies which are incorporated herein by way of reference and as amended from time to time (the "Terms").
In these Terms, references to "You" or "User" or "Buyer" or "Customer" shall mean the end user accessing the Website, its contents or using the Services offered. "Services" means a collective reference to the photography service provided by Matrimony.com Limited ('MCL') or through third party Service Providers. "Service Providers" mean independent third party service providers, and "we", "us", "our" and its affiliates.
This Agreement for photography services is only for the list of events & services specifically listed in the order. Any additional service request by you will be on chargeable basis. MCL will undertake the agreed service only on the scheduled date as agreed and specified in the order.
2. Payment terms.
( a ) You will have to pay 10% of the order value or Rs.5000/- (Rupees five thousand only) whichever is higher as advance to MCL. Your order shall be considered as executable only on receipt of the advance of 75% of the order value or by paying the full value of the order value on or before the date of event.
( b ) Balance shall be paid to MCL at the time of providing album design/ photo selection.
( c ) The order value shall be inclusive of Taxes as applicable as on date.
( d ) Orders in respect of events happening in different cities/ towns of the same state or different states shall be taken at the discretion of MCL. Additional charges of Rs,2000/-( Rupees Two Thousand only) for events happening in different cities/towns of the same state shall be paid by you.
( e ) Additional charges of Rs.1000/-(Rupees Thousand only) shall be paid for event in Dates separated by 24 hours.
( f ) Raw footage of the event(s) of photographs shall be provided on payment of addition amount of Rs.1000/- (Rupees one thousand only) immediately after payment.
3. Product delivery :
( a ) Software in CD drive" shall be delivered to your address mentioned in the order within 10 ( Ten) working days after the completion of the last event mentioned in the order. You are expected to provide confirmation of software within 30 ( Thirty ) days. you shall be levied additional charges of Rs.1000/- ( Rupees one thousand only) and you shall provide to MCL, the original software handed over to you . Further MCL shall not be liable for any delays in delivery of the software.
( b ) Software shall be designed and delivered in 10 ( Ten) working days post receipt of photo selection from you on Payment of the balance 25% of the order value. If there are any additional changes in design of the album by you, then the album shall be shipped within 7 ( seven) working days from the receipt of such intimation of changes on chargeable basis.
( c ) The Software (CD/pen drive) will be dispatched to your address as stated in the order. MCL will not accept liability for loss of goods (photo album/video (CD/pen drive) dispatched if there has been a change of address and you have not given notification of this by phone or e-mail or in writing which has been acknowledged by MCL at their registered office address at S/O - Patthar Paswan, Quarter No - 143/A, Near Kendrya Vidyala, New RLY Colony West, Kahara, Saharsa, Bihar - 852201. In the case of un-notified delivery address changes MCL will request an additional fee upto Rs.500/- (Rupees five hundred only) to re-process the delivery of photo album/video (CD/pen drive) and re-deliver the photo album/video (CD/pen drive).
4. Cancellation and Refund Terms
( a ) If you cancel the order for any reason(s) after the booking of order, then refund if any may be considered as per the discretion of MCL.
( b ) The amount paid for Software & Website services are not transferrable to any other product or services provided by MCL.
5. Change of date of event
If there is any change in the date of the event, then changes in date can be made only if a new date is provided by you at least 21 ( twenty one ) days before the event which will be subject to the discretion of MCL.
6. Accommodation for Software overnight stay.
Accommodation to be provided by you at the event venue in case of previous evening reception and early morning muhurtham before 6 am.
7. Price Revisions
MCL can revise the price periodically without notice and all future orders including additional services not mentioned in the order shall be charged at the prevailing price only.
If Software is able to accommodate alternations requested by you, then additional charges may be requested to reasonably cover additional costs incurred or additional working hours undertaken in order to accommodate the requested changes. Additional charges for travel may be made in cases where free travel was or was not included in the original coverage booked. Additional charges may be made for increased working hours in cases where an estimated finishing or starting time for the booking date had been previously agreed by MCL and you. However the discretion of MCL to accept the alterations is final.
9. Event hours
In terms of photographic/video coverage provided and hours worked by the Software for the event, the coverage and hours worked shall be deemed to be detailed in Terms and Conditions. A full day's coverage will be deemed to be no more than continuous 6 (six) hours of work by the Software. Additional hours will be charged extra.
10. Limitations of coverage
You agree that for booking, which involves religious place (like church/temple/mosque etc.) the Softwares (as the case may be) may have the following limitations: